What is a transaction?
Every checkout attempt and provider update stored with amount, currency, status, and provider reference. Transactions keep the audit trail for hosted payment links and the connected PSP account.What’s recorded
- Provider reference/ID plus the payment link (if it still exists).
- Status (pending, requires action, processing, succeeded, failed, canceled).
- Amount and currency.
- Event history (webhooks, captures, refunds, failures) ordered newest first with timestamps and provider references.
How entries are created
- Creating/paying a Payment Link logs an initial transaction and event.
- PSP webhooks (Pagar.me or Stripe) append events and update status; make sure webhook URLs and signing secrets match your sandbox/live environment in Settings → Payments.
Browse and inspect
- Go to Payments → Transactions. Search by provider reference or payment link name.
- Click View on a row to open details: status badge, provider info, amount, link, created time, and the events list.
- Events show type, status (if provided), provider reference, and when they occurred.
Troubleshooting
- No events: webhook missing/invalid; resend from the PSP dashboard after fixing the secret/URL.
- Stale status: confirm you’re using the right environment keys and webhook secret; retry the event from the provider to sync.