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What is a deal?

Represents a revenue opportunity. Each deal belongs to a pipeline stage, has an owner, and can include products and contacts.

Key fields

  • Name, expected value, currency, and expected close date.
  • Pipeline and stage to show where it sits in your process.
  • Owner, stakeholders (contacts), and products for revenue tracking.
  • Custom properties for your own fields.

Creating and updating

  • From the board or table, click New Deal, set the pipeline/stage, and assign an owner.
  • Drag to reorder or change stages on the board.
  • Add contacts and products from the deal drawer to keep context and value accurate.

Good practices

  • Keep expected close dates current for forecasting.
  • Use a consistent currency across deals and products.
  • Attach stakeholders so activities and notifications stay contextual.

Common workflows

  • Manage the pipeline visually on the board and reorder as priorities change.
  • Trigger automations when a stage changes (e.g., start onboarding at Closed Won).
  • Attach products to track deal value for ARR/GM reporting.